Testimonials

DEALERRATER
Richard Hayek
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Service work done as promised

I needed to replace a key fob lost by an airport parking facility. It was done as promised. The new key fob works just fine.

GOOGLE
Dr. JUNG Eunjung
Full Star Full Star Full Star Full Star Full Star
10-14-2019
Dr. JUNG Eunjung

(Translated by Google) You have to pick up the Appointment at 9 o'clock that morning. (Original) Appointment를 그 날 아침 9시에라도 잡으시고 가야 합니다.

GOOGLE
James Lemieux
Full Star Full Star Full Star Full Star Full Star
10-7-2019
James Lemieux

Amazing experience and definitely a go to for Toyota products

GOOGLE
Peterson Lawrence
Full Star Full Star Full Star Full Star Full Star
10-7-2019
GOOGLE
Angelique Johnson
Full Star Full Star Full Star Full Star Full Star
10-5-2019
Angelique Johnson

This is an excellent Toyota dealship for services. I appreciate the service advisor Kyle M. who put me at ease about my maintenance issues. The waiting area is very comfortable which made it relaxing to wait for my car. I will definitely coming back for my upcoming service appointments. Thank you!

DEALERRATER
Maui Mermaid
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Always have a positive experience when I have my car...

Always have a positive experience when I have my car serviced here. Pleasant waiting area with free beverages and warm chocolate chip cookies are a plus. Worked with Eddie on my 75,000 mile service. He was thorough and saved me some money.

GOOGLE
Brian Steckler
Full Star Full Star Full Star Full Star Empty Star
10-3-2019
Brian Steckler

The salesperson was well informed and patient to my needs

GOOGLE
Alina M
Full Star Full Star Full Star Empty Star Empty Star
9-26-2019
Alina M

Offered way below value for my car, and said in order to get the internet "discounted price" they cannot give me more for my car. So it was either a little more to trade in for my car and no internet price or internet price and pocket change for your car. 3 starts for the sales man's time only.

GOOGLE
Ridge Hottle
Full Star Full Star Full Star Full Star Full Star
9-26-2019
GOOGLE
lyubomir martsenyak
Full Star Full Star Full Star Full Star Full Star
9-23-2019
lyubomir martsenyak

Employees are just amazing! Love coming there. Always welcomed with a smile and warm cookies and a drink.

GOOGLE
Jeannine Charlee
Full Star Full Star Full Star Empty Star Empty Star
9-22-2019
Jeannine Charlee

Staff takes advantage of vulnerable families in need of a vehicle and doesn't give other options other than to buy when trading in a vehicle at the end of a lease.

GOOGLE
Jacqueline Siler
Full Star Full Star Full Star Full Star Full Star
9-21-2019
YELP
Michelle K.
Full Star Full Star Full Star Full Star Full Star
9-20-2019
Michelle K.

I want to express appreciation and gratitude to the service staff, especially Ryan B. Words can't begin to describe it. I commute from Kent to Olympia daily and taking care of things like my car have to be carefully choreographed. I rolled in on a tow truck at the end of the day after the last intake, facing the question of what was I going to do Monday if they weren't able to help me Saturday. I could see Ryan's mind racing. He assured me that worst case scenario, he would make sure I left with a loaner. That fact alone put my mind at ease. He then rallied troops. The problem was assessed to be a small part. They took care of it on the spot. I'd been anticipating a four digit problem and I rolled out in less than an hour, with my car and without anything near the cost I was expecting. Thank you! I will be back!

GOOGLE
Basir Yosofi
Full Star Full Star Full Star Full Star Full Star
9-18-2019
GOOGLE
Ken Nelson
Full Star Full Star Full Star Full Star Full Star
9-17-2019
CARGURUS
 
Full Star Full Star Full Star Full Star Full Star
9-14-2019

Great communicating

GOOGLE
Greta Ward
Full Star Full Star Full Star Empty Star Empty Star
9-13-2019
Greta Ward

Update: Unfortunately I have lost some confidence in the service department. In both my vehicles I have discovered things that they have overlooked, or weren't performed well, and yet they charge significantly more. For example, in one of my cars was run very low on oil, yet I did not find out until over a year later that it needed a hot oil flush. (I found this out from another mechanic). My battery began leaking after 2.5 years (actually before) and they were unclear on availability and on the prorated cost, and even which part number. (I found out on the web that that battery as been discontinued (probably because it tends to fail early)). I would like to see a return to the good service from before (even without chocolate cookies).

GOOGLE
Adeline Homes
Full Star Full Star Full Star Full Star Full Star
9-13-2019
Adeline Homes

This one of the best dealerships I've dealt with. I had recently gotten a new truck here after having a poor experience at the Toyota dealership in puyallup. They treated me with total respect during the whole process and made me a deal I couldn't turn down. After having a couple of issues with my new truck they continued to compensate me for the problems and in the end everything is great! I wouldn't hesitate to recommend this dealer and I will do business with them again in the future.

GOOGLE
Jevon Robino
Full Star Full Star Full Star Full Star Full Star
9-12-2019
YELP
Christine G.
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Christine G.

By far the best Toyota Dealership in Pierce county! Thorough, courteous, knowledgeable and if God forbid you have to wait at the dealership, they provide you an environment that allows everyone the ability to be comfortable! Example: a quiet room, a regular lobby with TV, a business room for those conducting business, and an area for families that have children to play. I even saw a water bowl for DOGS! Not to mention the gourmet coffee and snacks they provide you will you wait! the best dealership. Don't even think about trying Puyallup out, you will be so disappointed just like I was. Too NOTCH!

DEALERRATER
Dig it Dan
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Friendly timely and pleasant service

25k mile service went smoothly within every estimated price and time Fresh hot coffee, cookies and a kids play room Family ready for keeping the kiddos occupied - appreciate that feature

GOOGLE
Leon Charboneau
Full Star Full Star Full Star Full Star Empty Star
9-11-2019
Leon Charboneau

I've always had good service on they work on my car. And if there's any little dents they will fix him I asked him to

YELP
Dominic A.
Full Star Full Star Full Star Full Star Full Star
9-10-2019
Dominic A.

Honestly, purchasing a new vehicle can be a rough experience. We have known Ben Hamouda Bouyahmed for over 15 years. He sold Ford vehicles for a long time before going to work at Toyota. There were other dealers who had vehicles closer to what we were interested in, in terms of order configuration. But they did not have the most important part of the car buying experience for us... Hamouda Bouyahmed. Ben went WAY above and beyond the call of a salesman. He helped deliver the vehicle to our house, as it was a surprise for my mother, he also filmed her reaction when she came outside the house to learn that she had a new toyota hybrid in her driveway, it was a complete surprise. He worked hard to make sure we felt comfortable every step of the way. We would shop wherever Ben is working.

GOOGLE
d. a.
Full Star Full Star Full Star Full Star Full Star
9-10-2019
d. a.

Honestly, purchasing a new vehicle can be a rough experience. We have known Ben Hamouda Bouyahmed for over 15 years. He sold Ford vehicles for a long time before going to work at Toyota. There were other dealers who had vehicles closer to what we were interested in, in terms of order configuration. But they did not have the most important part of the car buying experience for us... Hamouda Bouyahmed. Ben went WAY above and beyond the call of a salesman. He helped deliver the vehicle to our house, as it was a surprise for my mother, he also filmed her reaction when she came outside the house to learn that she had a new toyota hybrid in her driveway, it was a complete surprise. He worked hard to make sure we felt comfortable every step of the way. We would shop wherever Ben is working.

GOOGLE
Brian Bonner
Full Star Full Star Full Star Full Star Empty Star
9-9-2019
Brian Bonner

nice people there

CARGURUS
Hhiker33
Full Star Full Star Full Star Full Star Full Star
9-8-2019

I haven’t purchased yet, but so far Doxon Toyota has been the dealer most likely to give a break on MSRP.

GOOGLE
Manjeet Singh Sandhu
Full Star Full Star Full Star Empty Star Empty Star
9-6-2019
GOOGLE
Kyle Malone
Full Star Full Star Full Star Full Star Full Star
9-6-2019
Kyle Malone

This place rocks. The people are actual people, they care, they're involved and actually feel like family. Its worth the drive

GOOGLE
Katie Leung
Full Star Full Star Full Star Empty Star Empty Star
9-5-2019
GOOGLE
Becky
Full Star Full Star Full Star Full Star Full Star
9-4-2019
Becky

Very pleasant and comfortable interior, delicious cookies, and it's dog-friendly! The staff was great as well.

GOOGLE
Matthew Nuth
Full Star Full Star Full Star Full Star Full Star
8-31-2019
GOOGLE
merie
Full Star Full Star Full Star Full Star Full Star
8-31-2019
merie

Had a great experience having my car repaired at doxon Toyota. I even got a loaner for the day, what a nice surprise! Thank you Eddie for your great customer service! Lisa, loyal Toyota customer

GOOGLE
Dave Carpenter
Full Star Full Star Full Star Empty Star Empty Star
8-29-2019
Dave Carpenter

Nice add staff was nice although I did find a better deal elsewhere

GOOGLE
donna houck
Full Star Full Star Full Star Full Star Empty Star
8-26-2019
DEALERRATER
Sunkissedgolden101
Full Star Full Star Full Star Full Star Full Star
8-24-2019
Great service

I have brought my car to Dixon Toyota for 3 years now. They are always nice, helpful and honest. They are competivly priced and I think it's nice that they vacume out your car and wash it for you